We at IPTV Luxembourg strive to provide you with the best possible experience when using our services. However, we understand that there may be instances where you are not entirely satisfied with your purchase. Our refund policy is designed to address such situations.

1. Digital Products: 

We regret to inform you that we do not offer refunds for digital products, including but not limited to IPTV subscriptions, once the service has been activated or accessed. This policy is in place to prevent abuse of our services and to maintain the integrity of our subscription model.

2. Exceptional Circumstances:

In exceptional circumstances where there is a genuine issue with the quality or functionality of our digital products, we may consider offering a refund. Such circumstances will be assessed on a case-by-case basis, and decisions will be made at our discretion.

3. Contact Us: 

If you believe you are eligible for a refund due to exceptional circumstances or if you encounter any issues with our digital products, please contact our customer support team at [contact@email.com]. Our team will review your request and work with you to resolve any issues promptly and fairly.

4. Policy Updates: 

We reserve the right to update or modify our refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.

By using our services, you acknowledge that you have read, understood, and agree to abide by our refund policy.

If you have any questions or concerns regarding our refund policy, please contact us at [contact@email.com]. We appreciate your understanding and cooperation.